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Genaxis is A Center For Government Transformation


Genaxis Group has a track record of over 100 projects successfully delivered on SAP competencies with over 250 clients including several blue-chip organisations in Malaysia, many of whom have used our services multiple times. We have delivered our clients with values and savings of more than USD 150 million.

Our track record below speaks volumes of our specialisation and involvement in the field of business optimisation, cost reduction, and revenue enhancement via Six Sigma tools. We have trained and certified more than 100 black belts and 300 green belts. 

To date we have trained and coached more than 300 Green Belters and 100 Black Belters in major GLCs MNCs such as Siemens VDO, UEM Group, PLUS Highway Berhad, Pharmaniaga Berhad, Pos Malaysia, Jaring, CIMB Group, DRB Hicom Group.


Our total project savings to date have reached over RM500 Million. We focus on business process optimization and consultation in cost reduction and revenue enhancement. Our clients come from different industries – manufacturing, banking, service sectors, Government Sectors, GLCs, FMCGs, Ports, Shipyards, etc. Genaxis is the only Air Academy partner for Master Black Belt Development program in Malaysia.

Government transformations programs usually sound easier that it is to execute. Drawing on our experience from the transformation programs conducted in multinationals, GLCs and private companies, we constructed a program to help government leaders understand the commitments to turn big ideas into quick and big wins strategies.


We achieve significant and sustainable impact for government transformation program through:

  • Accelerating economic growth

  • Customer centric public services

  • Higher government productivity and efficiency

  • Increase global competitiveness

Genaxis is the ONLY six sigma provider in Asia that has pioneered into the academic sector through partnership with universities to offer Six Sigma Green and Black Belt as an academic qualification. The universities that we have partnered with to provide the qualifications are as stated below:

  • UTM Space Malaysia

  • Open University Malaysia (OUM)

  • Sunway University College

  • Universitas Indonesia

  • University Pertahanan Malaysia (UPNM)

The Malaysian Experience

In 2011, under the sponsorship of PEMUDAH, Genaxis was given the mandate to work on an identified transformation called the Trade Facilitation Initiative. The impact of the initiative is mainly to improve the Trade Across Border Ranking for Malaysia in the Ease of Doing Business Report by World Bank.

The goal of this initiative is to:

  • Reduce time required for document preparation for import and export from 10 days to 5 days by 2012
  • Improve Malaysia ranking by 5 positions from 29th to 24th by 2012

A total of more than 300 participants representing the import/export value chain consisting of:

  • 25 permit issuance agencies
  • Malaysia’s National Single Window, NSW Unit, Ministry of Finance
  • Customs Port Klang (Wesport) and Customs Pasir Gudang
  • North Port and Port of Tanjung Pelepas
  • 3 local banks
  • 5 logistic players
  • 5 importer/exporter
The outcome:
  • Worlds Bank corrected the historical performance of Malaysia for number of documents required to import/export and time taken for document preparation for the past 5 years in Doing Business report 2013
  • Malaysia ranking for Trade Across Border was corrected to 12th positions from 189 countries for the past 5 years (Doing Business Report 2008-2012) in Doing Business Report 2013
  • Malaysia ranking improved to 11th position in Doing Business Report 2013.
  • Recommendation for Trade Facilitation improvement action was approved by PEMUDAH and are implemented in relevant agencies
  • 3 years roadmap for Trade Facilitation with an objective to be the Top 5 Trading Across Border was endorsed and approved by PEMUDAH
In addition, Genaxis has been appointed as the consultant to move forward with Phase 2 – Trade Facilitation which is to implement a Customer Centric Service Delivery approach for 35 permit issuance agencies and customs.
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