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  • Smart City Product & Platform

    The path to an inclusive , balanced and sustainable growth The Smart City concept is an approach to urban management and development to make cities more liveable, workable and sustainable. The applications of technologies make this concept more practical and economical for urban populations and city managers. Smart City is considered an ideal approach that we can use to act and react to urban and urbanisation challenges, readdressing how cities and human settlements are planned, designed, financed, developed and governed. At Genaxis, people are at the centre of our endeavours. Therefore, we define Smart City as “the concerted urban management approach that places people at the centre of its initiatives, and that applies various technologies to enhance and improve its citizens’ lives.” Unified Operation and Management ​ It offers a centralised and real time collaboration environment to manage, monitor and operate different vertical services, whether new or existing, providing an integral vision of the city through a single tool. Analytical Decision Making​ ​ It has analytical and simulation capabilities, which allow predictions to be made about what will happen from the reproduction of action procedures used in similar situations or events of the past that have been registered in the system, making it possible to generate more and more public services adapted to the needs of the citizen. Executive Dashboard Based on the management of indicators segmented by service area. It allows evaluating the main indicators of the city, its positioning with respect to other cities, the degree of compliance with the campaigns launched, the main incidents and performance of vertical services, as well as assessing citizen perception. What We Offer ​ A comprehensive and customisable solutions to Smart City: Phase 1 – Smart City Blueprint Our Smart City blueprint features concerted strategies to spur innovations and collaborations around Smart City and the policies and technologies governing and driving it. It will focus on the initiatives, how they are identified, established, organised, and administered, and how the community can engage in their development and implementation. The Smart City blueprint is manifested on the works done by applying the three-staged approach with a significant focus on co-creation. This approach allows our clients to focus on different deliverables at each phase and to engage with various stakeholders more systematically. The process also provides our clients with opportunities to review every deliverable and output before making the final report. Key features: ​ Stage 1: Current state analysis Stage 2: Future state scenarios Stage 3: Strategic recommendations Phase 2 – Smart City Implementation To ensure the success of the implementation of initiatives recommended in the Smart City Blueprint, we introduce a single integrated smart city platform – Intelligent City. Intelligent City integrates all internal systems and data using Artificial Intelligence (AI), Internet of Things (IoT) and Big Data Analytics to manage city data efficiently and to allow city authorities and residents to access them. Features of Intelligent City: Integration Integrates all city internal systems and applications. A single platform that allows data to be accessed and shared by internal departments and city management. Big Data Analytics – Urban Observatory Centralises platform for city big data analytics. Captures and analyses aggregated data from city IoT through integration with ITIS, Video Command Centre, GIS and other external data feed. Provides data driven city planning and smart city initiatives monitoring. Centre for monitoring and management of all Smart City initiatives in compliance to SDGs. City Dashboard – Urban Observatory All city data and initiatives indicators are monitored through a customised dashboard. Allows management to efficiently monitor all indicators and make faster data driven decision. Living Innovation Hub for development and proof of concept of Smart City solutions. Provides a place for developers and partners to test Smart City solutions, showcase Smart City innovations and run innovation programs. Benefits of Intelligent City:​ Citizens Single access to all city services. Targeted programmes to improve economy. Community empowerment by through interaction and contribution of ideas to improve quality of life. Government Integrated systems and services on a single platform for efficient management. Ease of data sharing between departments and agencies. Single city dashboard with real time data and fast communications. Smart maintenance and monitoring of assets and environment. Business Larger audience to smart products and services with access to city data and communities. Sandbox – Living Innovation which will use the latest city infrastructures such as 5G. Wider and deeper collaborations between government and private sector.​ Visitors Access to city happenings, places of interest and popular culture Promote city arts, culture and heritage activities. Real time information of city smart mobility and public transportation. Safe and cultured travel experience. Highlights National Blueprint DBKL - Kuala Lumpur Smart City Masterplan 2021 - 2025

  • Genaxis l Smart City

    Kuala Lumpur Smart City Master Plan 2021 – 2025 Client: ​ Dewan Bandaraya Kuala Lumpur (DBKL) / Kuala Lumpur City Hall (KLCH) Year: ​ 2020 ​ Background Kuala Lumpur Smart City Master Plan 2021 – 2025 (KLSCMP2025) is Dewan Bandaraya Kuala Lumpur's (DBKL) major initiative to better understand and implement smart and emerging technologies that would improve city service delivery for its broad community of residents, businesses and visitors. KLSCMP2025 also sets out how DBKL plans to transform Kuala Lumpur into the smartest city in the country, and one of the smartest in the region and the world. It responds to the mayor's challenge to find a bolder approach to the way data innovation and digital technology serve those who live, work, and visit the capital city. ​ Key Features An essential roadmap containing concerted strategies to spur innovations and collaborations, including the policies and technologies governing and driving them. Focuses on the initiatives, how they are identified, established, organised, and administered, and how the community can engage in their development and implementation. Ensures that the city's development is planned holistically and governed efficiently to enable it to compete in the international stage. Supports Kuala Lumpur's commitment to the United Nation's Sustainable Development Goals (SDGs). ​ Development Approach This Master Plan is manifested on the works done by applying the three-staged Gap Analysis approach with a significant focus on co-creation to align with the definition of Kuala Lumpur Smart City, which is people centric. This approach had allowed DBKL to focus on different deliverables at each phase and to engage with various stakeholders more systematically. The process had also provided DBKL with opportunities to review every deliverable and output before making the final report. ​ Stage 1: Current State Analysis Determined Smart City concepts including objectives, vision and mission, definition, benchmarking, criteria and components. Stage 2: Future State Scenarios Performed gap analysis, design and develop policies and strategies, map issues against strategies, indicators and initiatives, and propose new initiatives. Stage 3: Strategic Recommendations Refined initiatives, provided implementation and monitoring mechanisms to ensure that the Master Plan is properly executed by the implementing agencies and stakeholders. ​ Desired outcomes ​ The desired outcomes of the Kuala Lumpur Smart City Master Plan are derived from the seven strategic components identified during its development. Smart Economy – A city encouraging connected, enabled communities. Smart Living – A city enriching vibrant, liveable places. Smart Environment – A city supporting low carbon, clean environment. Smart People – A city developing talented, intellectual communities. Smart Government – A city encouraging integrated, open data culture. Smart Mobility – A city providing people centric, efficient mobility Smart Digital Infrastructure – A city advancing comprehensive, reliable network.

  • Genaxis l Business Process Reengineering

    Business Process Reengineering for uCustoms, Royal Malaysian Customs Department (RMCD) Golf Tennis Swimming Basketball Track Judo Client: ​ Royal Malaysian Customs Department (RMCD) Year: ​ 2014 ​ Background The Scope of project are: ​ ​ Conducting BPR for all RMCD business and operational activities and KPI's Conducting Business Gap Assessments on all As Is RMCD process and KPI's Conduct Benchmarking study on RMCD processes against World Customs Organizations Standards and Best Practice Main objective is to produce Business Requirements for the development for uCustoms system. Project was conducted within 12 months and covered all operational processes, involving participation form HQ and all regions. BPR activities also involved more than 35 other Government agencies and industry players. ​ The outcome ​ BPR documents produced have been used by all relevant teams in the development of uCustoms as a reference and user requirements specifications.

  • Genaxis l Newsroom

    Newsroom The media represents world that is more real than reality that we can experience. People lose the ability to distinguish between reality and fantasy. They also begin to engage with the fantasy without realizing what it really is. They seek happiness and fulfilment through the simulacra of reality, e.g. media and avoid the contact/interaction with the real world.

  • Genaxis l Sustainability

    Be the change that you wish to see in the world. Genaxis is a company that will invite you to share your ideas, empower you to be a decision maker, and offer you opportunities to explore beyond what is possible. With more than 200 employees and contractors working across several locations, we believe our people are our key assets and sit at the very centre of everything we do. We recognise the enormous potential a young workforce could bring to making our culture a diverse one. We are committed to creating opportunities and cultivating an ongoing culture of respect and change so we can add value to our clients and also the nation. Our Graduate Program is designed to bring our the best in you by having a very experiential and hands on approach through working on key projects that lead to real business impact. You will be challenged to adapt to changing environments and technologies, be mentored by subject matter experts and business leaders and be included in real business discussions. There will be plenty of opportunity to learn under our structured training and development program. You will learn how to be creative, analytical, a good communicator and so much more. So, if you are a keen individual who is interested and committed to growing yourself, exploring new technologies, and passionate about making a change, our Graduate Program will be able to give you that platform to explore the best you can ever be.

  • Genaxis l Business Report

    Improvement of Malaysian Ranking in World Bank Doing Business Report for Trading Across Border Client: ​ Malaysia Productivity Corporation (MPC) and Ministry of International Trade and Industry (MITI) Year: ​ 2010 - 2012 ​ Background The World Bank Doing Business Report provides objective measures of business regulations and their enforcement across 189 economies and selected cities at the subnational and regional level. ​ By gathering and analyzing comprehensive quantitative data to compare business regulation environments across economies and over time, Doing Business encourages economies to compete towards more efficient regulation; offers measurable benchmarks for reform; and serves as a resource for academics, journalists, private sector researchers and others interested in the business climate of each economy. Malaysia led by MITI has set out objectives to improve Malaysia’s ranking the Doing Business Report. One of the Pillars that were a priority for MITI is Trade Across Border. For that purpose, MITI together with MPC have engaged GENAXIS to assist in the effort. The project started in 2010 with gathering of data and information related to Trade Facilitations and Trade Across Border activities. Multiple Agencies were involved together with trade communities which include, shipping lines, freight forwarder, transporter and traders. The project concluded in 2012 after having seen significant improvement in the rankings from number 11 in 2011 to number 6 in 2012. ​ The outcome ​ Study into the entire supply chain of international Trade in Malaysia found that the process of takes too long and involved to much documentations. GENAXIS led MITI, other Government Agencies and trading communities to identify all bottleneck and failure in work process of each stakeholders involved. The solution being implemented include: Reduce of time taken to process import and export permit application Reduce number of documents needed for any import and export permit application Recommend number of other solutions to other agencies and trading communities. ​ Malaysian Ranking in World Bank Doing Business Report improved from number 11 in 2011 to 6 in 2012.

  • Genaxis l Lean Six Sixgma

    Organization Transformation for Bank Muamalat Malaysia Berhad through Lean Six Sigma Project Initiatives Client: ​ Bank Muamalat Malaysia Berhad (BMMB) Year: ​ 2013 - 2015 ​ Background Bank Muamalat Malaysia Berhad (BMMB) embarked into transformation program for its business division HQ. The program was intended to change BMMB business approach of its key units in HQ and at the same time produce cost savings or revenue generating opportunity. ​ Lean Six Sigma was introduced and made compulsory for all Head of units in HQ to go for certification. Six Sigma certification involves classroom training, examinations and most important project implementations. Projects were closely monitored by consultants together with BMMB managements. ​ In total 23 projects were executed with 23 project leads going for Lean Six Sigma Green Belt Certification. ​ The outcome ​ Through projects implementations, BMMB have managed to improve its internal business process to meet customer expectations and demands. BMMB has also generated more customer oriented and industry competitive products and offerings from its transformation activities. ​ Subsequent to the improvements and transformations done at HQ level, BMMB have already made further spillover of transformations to its branches nationwide. BMMB have become more efficient in their customer delivery and have found new innovative ways to be more competitive. BMMB have successfully completed the program with project value of more than RM200 Millions.

  • | Genaxis Group

    OUR SERVICES EXPLORE US Strategy Consulting Reskilling & Upskilling Smart City Product & Platform Innovation Lab Overview Track Record Achievement Newsroom

  • Genaxis l Achievement

    Success is not final, failure is not fatal, it is the courage to continue that counts . We are at the fore front in Six Sigma training, certification, and consulting services. We are the only local firm accredited and certified provider by global Six Sigma certifying bodies. ​ We believe that visions create motivations, which then lead to innovations. This inline with our business philosophy as an internationally-reputable and trusted consulting and technology service provider at regional level. This earned us some of the prestigious industry recognitions and accolades. Certification Lean Six Sigma Provider in Malaysia – American Socienty for Quality ISO 9001:2008 Provision of Consulting, Training, Six Sigma Certification, Data Analysis and Document Processing International Association for Six Sigma Certification – Accredited Training Associate Australian Institute of Management – AIM Training and Assessment Certification Recognitions World Bank: Ease of Doing Business Report 2014 (Trading Across Borders) – Ministry of International Trade and Industry Malaysia Women Exporters Development Programme – Malaysia External Trade Development Corporation Australian Transaction Reports and Analysis Centre Group Awards 2018 SME & Entrepreneurship Business Awards - Best Trendsetter Award 2012 SME ICT Adoption Award 2007 Asia Pacific Entrepreneurship Awards 2003 MINITAB INC. Achieving Sales Goal Business Accolades

  • Genaxis l Learning Management System

    Partnership With Suruhanjaya Pencegah Rasuah Malaysia (SPRM) by Providing Learning Management System (LMS) for Training and Management Purposes During Covid-19 Pandemic. Client: ​ Suruhanjaya Pencegah Rasuah Malaysia (SPRM) Year: ​ 2020 ​ Background One of SPRM strategy is to accomplish their objective to nurture awareness about corruption to the public. This has been practiced for over the years since this commission has been established with integrity and transparency to eradicate corruption, abuse of power and malpractice in Malaysia. Despite the covid-19 pandemic, Malaysia has entered a phase under lockdown which caused a pause for every economic activity including training and work that has been conducted by SPRM. ​ Genaxis was appointed to provide LMS that could help SPRM train their member through virtual class during Movement Control Order (MCO). Therefore, Genaxis provide one of their products which is CLAIRE (Comprehensive Learning Assessment in Regulated Environment) to help SPRM train their member during this period of time. Genaxis has successfully reached out to SPRM and a few objectives has been achieved: ​ Provided SPRM with effective and interactive virtual board that allows interaction berween educators and learners Helped the SPRM and their team management understand CLAIRE system well Facilitated SPRM during training to ensure the CLAIRE system and training sessions goes smoothly ​ SPRM successfully achieved: Smooth Training through virtual Classroom equipped with interactive smart board Understand CLAIRE Management system Trainers able to conduct training everywhere and anytime during this pandemic Throughout this partnership, this project aims to encourage SPRM to conduct training from home which ensures their members achieve the key objective of SPRM motives against corruptions. Genaxis, on the other hand, worked together with SPRM and helped their member to incessantly eradicate all forms of corruption, abuse of power and malpractice. ​ The benchmark studies conducted have given SPRM more exposure and better knowledge on how to conduct training effectively from home to make sure safety & wellbeing of their member, which is very important to the commission and the country. ​ The outcome ​ SPRM has since adopted a comprehensive learning approach via online learning and their ability to carry out their duty to be expected even during this covid-19 pandemic.

  • | Genaxis Group

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  • Genaxis l Business Process Reengineering

    Business Process Reengineering for uCustoms, Royal Malaysian Customs Department (RMCD) Client: ​ Royal Malaysian Customs Department (RMCD) Year: ​ 2014 ​ Background The Scope of project are: ​ ​ Conducting BPR for all RMCD business and operational activities and KPI's Conducting Business Gap Assessments on all As Is RMCD process and KPI's Conduct Benchmarking study on RMCD processes against World Customs Organizations Standards and Best Practice Main objective is to produce Business Requirements for the development for uCustoms system. Project was conducted within 12 months and covered all operational processes, involving participation form HQ and all regions. BPR activities also involved more than 35 other Government agencies and industry players. ​ The outcome ​ BPR documents produced have been used by all relevant teams in the development of uCustoms as a reference and user requirements specifications.