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  • Genaxis Group l Empowering Change

    Transformational, Business Revolutions, Achieving New Heights of Performance - Empowering CHANGE Leading Transformations and AI Innovations We have earned it and continue to earn it. At Genaxis Group, . We walk the talk We are trusted advisors. . Partners in growth with years of public and corporate experience distilled into knowledge and insight. . Problem solvers This is our strength +16 Years inception since 2003 We provide our clients with customised solutions from , , to . technology refresh system integration end-to-end enterprise wide transformation Strategy Consulting Training & Programme Smart City Product & Platform Innovation Lab Capabilities National Blueprint DBKL - Kuala Lumpur Smart City Masterplan 2021 - 2025 ​ View More Business Transformation Business Process for Royal Malaysian Customs Department (RMCD) ​ View More Competency Model Revision and Redesign of Staff Competency Model for Lembaga Tabung Haji (LTH) ​ View More Business Report Improvement of Malaysian Ranking in World Bank Doing Business Report for Trading Across Border View More Products Innovation Lab CLAIRE With CLAIRE, teachers, and students in all corners of the world could learn... Get Started View More Innovation Lab CAIRA A customer engagement solution that increases your productivity and... Get Started View More Innovation Lab Urban Observatory (UO) Urban Observatory (UO) optimises city functions and drive economic growth... Get Started View More Innovation Lab JOBTUNE With a rising tide of freelancers, JOBTUNE is the best platform that... Get Started View More

  • Strategy Consulting

    Experience you can and service you can trust count on. This is where strategy consultants as Subject Matter Experts (SMEs) can add value by doing the heavy lifting to aid organisations with the right decision-making process via identifying pain points, formulating and strategising the desired future state and recommending solutions based on historical data and information analysed. ​ In today’s business, digital technology becomes more prevalent for organisations to innovate as well as in decision making. However, the strength of digital technologies stems from how companies integrate respective individual technology into culture and leadership in order for them to transform their businesses and the way they operate. What We Offer ​ We provide our clients with a spectrum of consulting solution services using our think, build, and operate model. We address strategical, operational, organisational, and technological problems for our clients in a wide range of industries including but not limited to ministries, local councils, and government agencies; government-link companies, oil and gas, property development, banking and finance, conglomerates, and higher learning institutions. Think ​ We provide policy and strategy-based transformation services geared for continuous innovation. Build ​ Enabling organisations to enhance operational effectiveness to meet today's dynamic market space. Operate Linking best practices resources and new idea to engage & build lasting change and empower innovations. ​ In this competitive market, organisations are pressed to be future-proof in order to remain resilient, relevant, and sustainable. This requires deep analysis of their businesses in terms of market share, cost structure, revenue stream, competitors, global trends, human capital, business offerings, and most of all – voice of customers. The balancing acts of making tough decision whilst ensuring business as usual can be pretty daunting. This is where strategy consultants as Subject Matter Experts (SMEs) can add value by doing the heavy lifting to aid organisations with the right decision-making process via identifying pain points, formulating and strategising the desired future state and recommending solutions based on historical data and information analysed. We have expertise in: Digital Transformation Strategy & Framework In today’s business, digital technology becomes more prevalent for organisations to innovate as well as in decision making. However, the strength of digital technologies stems from how companies integrate respective individual technology into culture and leadership in order for them to transform their businesses and the way they operate. What we do: ​ Our consultants will partner with organisations to develop digital transformation strategy by: Designing the digital blueprint Setting of digital transformation roadmap Assessing the digital readiness and review change impact Business Process Reengineering (BPR) BPR involves a radical redesign of core business processes to achieve dramatic improvement in productivity, turnaround time (TAT) and quality. BPR typically adopts a new value system that places increasing emphasis on customer needs. There are two key areas that our SMEs/consultants will assist organisations reduce layers and eliminate unproductive activities; namely redesigning the functional organisation into cross-functional teams and using technology to improve data dissemination and decision making. What we do: ​ Our consultants use RPM methodology in the implementation of BPR; a time-tested propriety system that applies these 7 phases: Align - Analyse - Design - Commit - Build - Enable - Adapt Six Sigma Deployment Lean Six Sigma is a fact-based, data-driven philosophy of improvement that values defect prevention over defect detection. It drives customer satisfaction and bottom-line results by reducing variation, waste, and cycle time whilst promoting the use of work standardisation and flow, hence creating a competitive advantage. Lean Six Sigma combines the strategies of Lean and Six Sigma. Lean principles help to reduce or eliminate process wastes whilst Six Sigma focuses on variation - reduction in process. In short, the principles of Six Sigma help to improve the efficiency of processes to produce better quality products. What we do: ​ Our consultants use the DMAIC methodology in our Six Sigma deployment services: Define Measure Analyse Improve Control Change Management Change management provides a structured approach for supporting the individuals in your organisation to move from their own current states to their own future states. Our consultants will lead in the change management process, tools and techniques to manage organisations’ people side of change to achieve the required business outcome by incorporating the organisational tools to assist in making successful transitions and adoptions from individuals to personal transitions in realising the change. What we do: ​ Our Change Management services encompasses covers below scope of work: Change Impact Assessment Stakeholder Engagement & Communication Organisation and Job Alignment Training Change Readiness Assessment Benefit Realisation Study Change Management Strategy & Framework Project Management A Project Management Office (PMO) is assigned with various responsibilities related to the centralised and coordinated management of specific projects under its domain. Our consultants have undertaken various responsibilities ranges from providing project management support functions to actually being responsible for the direct management of a project. What we do: ​ We offer full Project Management suite to support project managers in a variety of ways, which may include: Managing shared resources across all projects administered by the PMO Identifying and developing project management methodology, best practices, and standards Coaching, mentoring, training, and oversight Monitoring compliance with project management standards policies, procedures, and templates via project audits Developing and managing project policies, procedures, templates, and other shared documentation (organisational process assets) Coordinating communication across projects Highlights Business Transformation Business Process Reengineering for uCustoms, Royal Malaysian Customs Department (RMCD) Business Transformation Business Re-Alignment for Majlis Perbandaran Subang Jaya (MPSJ): Towards Incorporating Green City Effort into MPSJ 2012-2030 Strategic Plan Competency Model Revision and Redesign of Staff Competency Model for Lembaga Tabung Haji (LTH) Business Report Improvement of Malaysian Ranking in World Bank Doing Business Report for Trading Across Border

  • Smart City Product & Platform

    The path to an , and inclusive balanced sustainable growth The Smart City concept is an approach to urban management and development to make cities more liveable, workable and sustainable. The applications of technologies make this concept more practical and economical for urban populations and city managers. Smart City is considered an ideal approach that we can use to act and react to urban and urbanisation challenges, readdressing how cities and human settlements are planned, designed, financed, developed and governed. At Genaxis, people are at the centre of our endeavours. Therefore, we define Smart City as “the concerted urban management approach that places people at the centre of its initiatives, and that applies various technologies to enhance and improve its citizens’ lives.” Unified Operation and Management ​ It offers a centralised and real time collaboration environment to manage, monitor and operate different vertical services, whether new or existing, providing an integral vision of the city through a single tool. Analytical Decision Making​ ​ It has analytical and simulation capabilities, which allow predictions to be made about what will happen from the reproduction of action procedures used in similar situations or events of the past that have been registered in the system, making it possible to generate more and more public services adapted to the needs of the citizen. Executive Dashboard Based on the management of indicators segmented by service area. It allows evaluating the main indicators of the city, its positioning with respect to other cities, the degree of compliance with the campaigns launched, the main incidents and performance of vertical services, as well as assessing citizen perception. What We Offer ​ A comprehensive and customisable solutions to Smart City: Phase 1 – Smart City Blueprint Our Smart City blueprint features concerted strategies to spur innovations and collaborations around Smart City and the policies and technologies governing and driving it. It will focus on the initiatives, how they are identified, established, organised, and administered, and how the community can engage in their development and implementation. The Smart City blueprint is manifested on the works done by applying the three-staged approach with a significant focus on co-creation. This approach allows our clients to focus on different deliverables at each phase and to engage with various stakeholders more systematically. The process also provides our clients with opportunities to review every deliverable and output before making the final report. Key features: ​ Stage 1: Current state analysis Stage 2: Future state scenarios Stage 3: Strategic recommendations Phase 2 – Smart City Implementation To ensure the success of the implementation of initiatives recommended in the Smart City Blueprint, we introduce a single integrated smart city platform – Intelligent City. Intelligent City integrates all internal systems and data using Artificial Intelligence (AI), Internet of Things (IoT) and Big Data Analytics to manage city data efficiently and to allow city authorities and residents to access them. Features of Intelligent City: Integration Integrates all city internal systems and applications. A single platform that allows data to be accessed and shared by internal departments and city management. Big Data Analytics – Urban Observatory Centralises platform for city big data analytics. Captures and analyses aggregated data from city IoT through integration with ITIS, Video Command Centre, GIS and other external data feed. Provides data driven city planning and smart city initiatives monitoring. Centre for monitoring and management of all Smart City initiatives in compliance to SDGs. City Dashboard – Urban Observatory All city data and initiatives indicators are monitored through a customised dashboard. Allows management to efficiently monitor all indicators and make faster data driven decision. Living Innovation Hub for development and proof of concept of Smart City solutions. Provides a place for developers and partners to test Smart City solutions, showcase Smart City innovations and run innovation programs. Benefits of Intelligent City:​ Citizens Single access to all city services. Targeted programmes to improve economy. Community empowerment by through interaction and contribution of ideas to improve quality of life. Government Integrated systems and services on a single platform for efficient management. Ease of data sharing between departments and agencies. Single city dashboard with real time data and fast communications. Smart maintenance and monitoring of assets and environment. Business Larger audience to smart products and services with access to city data and communities. Sandbox – Living Innovation which will use the latest city infrastructures such as 5G. Wider and deeper collaborations between government and private sector.​ Visitors Access to city happenings, places of interest and popular culture Promote city arts, culture and heritage activities. Real time information of city smart mobility and public transportation. Safe and cultured travel experience. Highlights National Blueprint DBKL - Kuala Lumpur Smart City Masterplan 2021 - 2025

  • Innovation Lab

    Improve your , and the present future will be fine​ Innovation lab is one of the most important strategies for organisations to invest, especially those that are highly regulated. It provides a haven for organisations with rigid approaches to run experiment and iterate on projects where bureaucracy tends to neutralise new ideas. ​ Having innovation lab in organisations is not merely for show but full commitment and hook to carry the ideas through to implementation. Our consultants help organisation leaders create and set clear goals for the lab for them to better understand the direction and purpose of innovation initiatives. What We Offer ​ We offer you competitive package, efficient and scalable cloud solutions that align with your business need. We alleviate businesses from the hassle of creating and maintaining on prem investment and infrastructure. ​ Setting up Innovation Lab Internal and external ideation Agility ​ Cloud will give you easy access to a broad range of technologies so that you can innovate faster and build barely anything that you can imagine. Cost Optimisation​ An important component of cloud implementation is planning and implementing strategy for cost optimisation and transparency. Elasticity With cloud computing, you don’t have to over provision resources up front to handle peak levels of business activity in the future. You can scale these resources up or down to instantly grow and shrink capacity as per your business needs. CLAIRE (Comprehensive Learning Assessment in Ecosystem) With CLAIRE, teachers and students in all corners of the world could learn, collaborate, share, experiment, and ask questions online. CLAIRE provides digital interactive learning and facilitates the development of problem-solving and critical thinking skills. Educators and students can share what they teach and learn with others across the world with a variety of collaborative tools. CLAIRE is built-in with Modular Object-Oriented Dynamic Learning Environment (MOODLE), allowing you to personalise your learning journey. Our objective is to create an effective online learning websites for educators and trainers to achieve their learning goals. Key features: ​ Online exam face recognition Blockchain enable certificate CAIRA - Chatbot A customer engagement solution that increases your productivity and improve experience. We use multilingual understanding using hybrid approach to combine linguistic and machine learning model to simulate human conversation through chat with the capabilities to create a simple intuitive experience that will surely meet your expectations and demands. Characteristics: ​ Conversational AI Chatbot will understand the user’s intention, and actively engage, no matter how complex the sentences may be On-premise, On-cloud We offer flexibility of choice between on-premise hosting or the cloud environment Hybrid approach Allow enterprise to quickly build AI application whatever their starting point – with or without data – using real-life inputs to optimize the application UO - Urban Observatory Urban Observatory optimizes city functions and drive economic growth while improving quality of life for its citizens using smart technology and Big Data Analysis (BDA). BDA is used to analyse statistically and monitor current changes in cities to assist the authority in making an informed decision. Characteristics: ​ ​ Jobs Analysis - Analysing the availability number of jobs Crime Reporting - Analysing the number of crimes occuring daily based on reports Social Media Analytics - Analysing the keyword of current trending in social media JOBTUNE With a rising tide of freelancers, JOBTUNE is the best platform that offers collection of markets, match providers to consumers on a gig job basis in support of on-demand commerce. It’s now possible to work from home while supporting younger children, pursue a passion project part time while bringing in enough cash to pay the bills, and take as much time off to travel as a given situation allows. Even though JOBTUNE offers short term engagement, low wage workers are open to opportunities and enable them to make more income. Characteristics: ​ Job Posting: Employer can advertise job availability in JOBTUNE Job Matching: This platform will suggest employees to their corresponding expertise for their job application and vice versa for employer Timesheet: Functions as attendance record purposes. This feature will allow employers to keep track on the employees’ performance Payment: This module handles the transaction between employer and employee in term of salary-wise Rating: Employers can rate their employees based on their work performance. Employees may also rate the company that they worked for and the working experience they have gained Psychology test: 2 phases of psychology test will be taken by employees to know which job suits them well and the other phase is to know their experience after completing the job Highlights Learning Management System Partnership with Suruhanjaya Pencegah Rasuah Malaysia (SPRM) by providing Learning Management System (LMS) for training and management purposes during Covid-19 Pandemic

  • Training and Programme

    We provide service according to your convenience . Our proven method has been implemented within a myriad of our clients’ industries to assist them achieving tangible and intangible savings whilst increasing their customers’ satisfactions. We also offer change series, the internal development programmes aim at providing informative and valuable pathway in planning and leading organisational, departmental, and cultural change. What We Offer ​ Our co-creation solution helps organisations make collaborative and end-user focus, enhance organisations competitiveness, accelerate their innovation process, accelerate time-to-market, and overcome flexible and bureaucratic procedures. Integrity ​ Professional integrity, high standards of ethical business practices. People ​ Personal, professional competency and best practice. Quality Efficiency, cost effectiveness and continuous Improvement. Lean Six Sigma and Certification Lean Six Sigma is a fact-based, data-driven philosophy of improvement that values defect prevention over defect detection. It drives customer satisfaction and bottom-line results by reducing variation, waste, and cycle time, while promoting the use of work standardisation and flow, thereby creating a competitive advantage. Lean Six Sigma combines the strategies of Lean and Six Sigma. Lean principles help to reduce or eliminate process wastes. Six Sigma focuses on variation - reduction in process. Thereby, the principles of Six Sigma help to improve the efficiency and quality of the process. What we do: ​ Lean Six Sigma Black Belt Training & Certification Lean Six Sigma Green Belt Training & Certification Lean Six Sigma Yellow Belt Training & Certification Lean Six Sigma Champions Training Introduction Lean Six Sigma Public Training Courses In-house Programmes Change Series As the saying goes, “the only thing constant in life is change,” has never been more prevalent than now. As leaders, managers, or supervisors, we are constantly asked to deal with change as it arises and cope with its impact on our people and their day-to-day operations. Our consultants conduct workshops aimed at providing informative and valuable pathway to understand the planning as well as leading the organisational, departmental and cultural change within the organisations. Our clients will be trained to use the tools and perspectives necessary to develop specific action plans in support of organisations’ initiatives, whilst motivating the people to understand and accept their role in helping to bring about the desired results. What we do: ​ The series offer the following programmes: Change Series Making Change Happens Revolutionary Changes Managing Conflicts and Improving Your Work Environment Executive Team Development Sales Psychology – Increase Your Sales Conversion Ratio Leadership Development Coaching and Mentoring for Breakthrough Success Workplace Psychology – Understand, Analyse, and Influence Employee Relations Talent Management High Performance Manager Design Thinking Design thinking is a process for creative problem solving. It encourages organisations to focus on the people they are creating for, which leads to better products, services, and internal processes. Design Thinking leads to innovative new solutions starting with experiments that provide learning and gradually produce innovative products. The core pillars in implementing design thinking are: ​ Empathy - Understanding the needs Ideation - Generating a lot of ideas Experimentation - Testing those ideas with prototyping ​ What we do: ​ Environmental Protection Introduction to Design Thinking Design Thinking Training and Coaching Design Thinking Project Public Training Courses Inhouse Programmes Highlights Lean Six Sigma Organization Transformation for Bank Muamalat Malaysia Berhad through Lean Six Sigma Project Initiatives

  • Genaxis | Overview

    We work together with you to envision your future digital enterprise Genaxis Group is now widely considered as the leading management consulting firm in business optimisation, revenue enhancement, cost reduction, and digital transformation. As the trusted advisor, problem solver, and solution provider; we help transform today’s value into thriving opportunity for our clients to protect their future business risks. At Genaxis, we have a collective inventory of experience and knowledge turned insights. With our vast strength in capabilities and resources, we can assess your needs and targets objectively and offer most insightful and practical solutions. Our consultants practice dynamic interaction to help implement and manage solutions that best fit your strategy, priority, direction, performance, and management. ​ As a consulting agency that is dedicated to improving the performance of any organisation, we ensure we use the best methods, advice and tools that are fast and efficient in order to create a robust change in the work environment. One of our key methods is ensuring results is to ensure that we have a close collaboration and relation with our clients, in accordance with the following principles: Providing direct and thorough assessments of our client’s needs and provide the necessary advice accordingly Offering honest and open feedback to our clients as a key tool in creating and maintaining client’s relationship is through a two-way open communication Encouraging and receiving constructive and honest open feedback from our clients in order for us to also improve ourselves and provide better consulting services to our clients Standing firm in our principle that business revolution and transformation is the cornerstone towards better results and great achievements, we take extra pride in the integrity and professionalism we bring in all collaboration we have with our clients. At Genaxis, we believe that we provide more than just consultancy services, but we build trustworthy and long-withstanding relationships with all our clients. Corporate Structure & Subsidiaries We are part of Dagang NeXchange Berhad (DNeX), which is listed on the Main Market of Bursa Malaysia. Hence, we subscribe to DNeX’s Mission and Core Values so that we move in tandem with DNeX Group of Companies in achieving our aspirations. In charting our business course and direction, we strategically partnered with like-minded corporate entities and industry leaders locally and internationally in embracing rapidly changing technologies, forming economies of scale and enhancing competitiveness in our efforts to set a new standard for emerging technology. Board of Directors Director Nuraslina Zainal Abidin DIrector Samsuri Ishak Senior Leadership Managing Director Nuraslina Zainal Abidin Leadership Chief Digital Officer Safuan Yusof Director Service Delivery Wan Arif Wan Muhamad Head Consulting Zalizan Muid Head Human Resources Mohd Ghaus Omar Head Of Customer Engagement And Government Relations Hamizun Mohd. Basar Head Sales & Account Development Ramindra Rajaram Vision ​ To Be A Malaysian-Owned Regional Digital Player ​ Mission ​ Focused on penetrating the global market in the Public Sector through Enterprise Transformation, Government Technology and Intelligence Analytics. ​ Core Values ​ We take pride in our values and ensure every connection we make is based on these fundamentals: ​ Lean We are a performance-based culture that endures to do more with less – minimising waste and producing the best possible value in building our markets, people and shareholder value. ​ Agile We are a merit-based organisation that stays ahead through learning, inclusiveness, and change. ​ Clean We are committed to the highest standards of business ethics – infusing trust in all business relationships and doing the right thing, even when no one is looking. ​ Enterprising We put our imagination to test and continuously invest in disruptive innovative solutions that achieve efficiency for our customers, people and communities.

  • Genaxis l Business Process Reengineering

    Business Process Reengineering for uCustoms, Royal Malaysian Customs Department (RMCD) ​ Client: Royal Malaysian Customs Department (RMCD) ​ Year: 2014 ​ Background ​ The Scope of project are: ​ Conducting BPR for all RMCD business and operational activities and KPI's Conducting Business Gap Assessments on all As Is RMCD process and KPI's Conduct Benchmarking study on RMCD processes against World Customs Organizations Standards and Best Practice Main objective is to produce Business Requirements for the development for uCustoms system. Project was conducted within 12 months and covered all operational processes, involving participation form HQ and all regions. BPR activities also involved more than 35 other Government agencies and industry players. ​ The outcome ​ BPR documents produced have been used by all relevant teams in the development of uCustoms as a reference and user requirements specifications.

  • Genaxis l Business Process Reengineering

    Business Process Reengineering for uCustoms, Royal Malaysian Customs Department (RMCD) Golf Tennis Swimming Basketball Track Judo ​ Client: Royal Malaysian Customs Department (RMCD) ​ Year: 2014 ​ Background ​ The Scope of project are: ​ Conducting BPR for all RMCD business and operational activities and KPI's Conducting Business Gap Assessments on all As Is RMCD process and KPI's Conduct Benchmarking study on RMCD processes against World Customs Organizations Standards and Best Practice Main objective is to produce Business Requirements for the development for uCustoms system. Project was conducted within 12 months and covered all operational processes, involving participation form HQ and all regions. BPR activities also involved more than 35 other Government agencies and industry players. ​ The outcome ​ BPR documents produced have been used by all relevant teams in the development of uCustoms as a reference and user requirements specifications.

  • Genaxis l Reach us

    We are all , but some of us are . in the gutter looking at the stars Contact Us Strategy Cosullting Training & Programme Smart City Product & Platform Innovation Lab arrow&v Submit Thanks for submitting! Office Location Genaxis Group Sdn Bhd (200201022084/589747-T) Level 10-01-02 PJX-HM Shah Tower, 16A, Persiaran Barat, 46050 Petaling Jaya, Selangor. ​ General Line +603 2714 6105 / 6107 ​ Fax Line +603 2714 6109 ​ Email enquiry@genaxis.com.my

  • Genaxis l Achievement

    Success is not final, failure is not fatal, it is the . courage to continue that counts We are at the fore front in Six Sigma training, certification, and consulting services. We are the only local firm accredited and certified provider by global Six Sigma certifying bodies. ​ We believe that visions create motivations, which then lead to innovations. This inline with our business philosophy as an internationally-reputable and trusted consulting and technology service provider at regional level. This earned us some of the prestigious industry recognitions and accolades. Certification Lean Six Sigma Provider in Malaysia – American Socienty for Quality ISO 9001:2008 Provision of Consulting, Training, Six Sigma Certification, Data Analysis and Document Processing International Association for Six Sigma Certification – Accredited Training Associate Australian Institute of Management – AIM Training and Assessment Certification Recognitions World Bank: Ease of Doing Business Report 2014 (Trading Across Borders) – Ministry of International Trade and Industry Malaysia Women Exporters Development Programme – Malaysia External Trade Development Corporation Australian Transaction Reports and Analysis Centre Group Awards 2018 SME & Entrepreneurship Business Awards - Best Trendsetter Award 2012 SME ICT Adoption Award 2007 Asia Pacific Entrepreneurship Awards 2003 MINITAB INC. Achieving Sales Goal Business Accolades

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