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Improvement of Malaysian Ranking in World Bank Doing Business Report for Trading Across Border

Image by Christine Roy

Client:​ Malaysia Productivity Corporation (MPC) and Ministry of International Trade and Industry (MITI)

Year:​ 2010 - 2012


The World Bank Doing Business Report provides objective measures of business regulations and their enforcement across 189 economies and selected cities at the subnational and regional level.

By gathering and analyzing comprehensive quantitative data to compare business regulation environments across economies and over time, Doing Business encourages economies to compete towards more efficient regulation; offers measurable benchmarks for reform; and serves as a resource for academics, journalists, private sector researchers and others interested in the business climate of each economy.


Malaysia led by MITI has set out objectives to improve Malaysia’s ranking the Doing Business Report. One of the Pillars that were a priority for MITI is Trade Across Border. For that purpose, MITI together with MPC have engaged GENAXIS to assist in the effort. The project started in 2010 with gathering of data and information related to Trade Facilitations and Trade Across Border activities. Multiple Agencies were involved together with trade communities which include, shipping lines, freight forwarder, transporter and traders. The project concluded in 2012 after having seen significant improvement in the rankings from number 11 in 2011 to number 6 in 2012.

The outcome

Study into the entire supply chain of international Trade in Malaysia found that the process of takes too long and involved to much documentations. GENAXIS led MITI, other Government Agencies and trading communities to identify all bottleneck and failure in work process of each stakeholders involved. The solution being implemented include:


  • Reduce of time taken to process import and export permit application

  • Reduce number of documents needed for any import and export permit application

  • Recommend number of other solutions to other agencies and trading communities.

Malaysian Ranking in World Bank Doing Business Report improved from number 11 in 2011 to 6 in 2012.

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