The Malaysian Government is moving towards a transformational change in an effort to address key performance areas in “People First, Performance Now” motto. Other governments are also embarking on digital transformational changes in their systems.
Genaxis aims to be the preferred partner in driving this transformational change in the Government by understanding the issues and providing services that will have a lasting transformational impact.
Our aim in IT solutions to the government will be to enable the provision of better, clearer, more transparent and easier public services to the public and businesses.
Genaxis will provide end-to-end services and consultation for the government to implement transformation and digitized solutions. This will include defining the strategy and SOP (standard operating procedure) to final implementation.
As a niche player in the field, we are able to provide personalised and focussed solutions to cater to different processes. Our expertise will be able to fill various different elements which will include defining and developing strategy and SOP, identifying key stakeholders, business process re-engineering and requirement gathering, creating blueprint, developing IT (information technology) solutions, implementation of all the above as well as IM (Information Management) services.
Apart from transformational services, we also realise that as we embark on the software and process upgrades above, there has to be a significant upgrade in the IT infrastructure to manage the continuous growth demand for real-time data and as well as complex reporting.
IT & IM Infrastructure management and investment has become a top priority for most governments.
Developed economies need to expand existing IT infrastructure due to aging and obsolete assets while developing and emerging global economies needs to develop critical new IT & IM infrastructure.
IT infrastructure needs to cater to quicker, faster access that is in demand from the public whereas IM infrastructure is required to cater for big data and increased reporting requirement for transparency and information at fingertips.