Implementing a quality management system based on the ISO 9000 series of standards can help your organization improve productivity and meet customer requirements.
 

ISO 9001 specifies requirements for a quality management system that can be used by an organization to address customer satisfaction, by meeting customer and applicable regulatory requirements. It also can be used by internal and external parties, including certification bodies, to assess the organization's ability to meet customer and regulatory requirements.

The adoption of a quality management system needs to be a strategic decision of the organization. The design and implementation of an organization's quality management system is influenced by varying needs, particular objectives, the products provided, the processes employed and the size and structure of the organization. It is not the purpose of this International Standard to imply uniformity in the structure of quality management systems or uniformity of documentation.